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Job Description: Student Community & Marketing Manager (Full-Time)

Location: 42 London
Reports To: Director of Operations

About 42 London:

42 London is a unique coding school offering a peer-to-peer learning model where students are encouraged to learn, collaborate, and innovate on real-world projects. We are committed to providing an inclusive, creative, and dynamic environment for individuals eager to enter the tech industry without needing prior experience. Our curriculum is designed to be flexible and rigorous, with a focus on problem-solving and critical thinking.

Position Overview:

We are seeking a Student Community & Marketing Manager to join our team at 42 London. This is a full-time position that plays a pivotal role in managing and nurturing our vibrant student community. You will wear many hats, helping to manage the student pipeline, oversee social media content creation, and facilitate community engagement with volunteer students. You will work closely with the Director of Operations and collaborate with the IT and Pedagogy managers, tech partners, mentors, and guest speakers to ensure a high level of student satisfaction, engagement, and success.

As the Student Community Manager, you will be responsible for fostering a positive and supportive student environment while developing
strategies to engage and retain students throughout their journey at 42 London.

Key Responsibilities:

1. Community Management and Student Engagement:

• Manage and grow the 42 London student community across various platforms, including social media (Instagram, Facebook, LinkedIn, etc.), internal communication channels (Slack), and in-person events.
• Facilitate student engagement initiatives, including online events, workshops, and social gatherings to maintain a vibrant and supportive student culture.
• Be the first point of contact for students, answering queries, addressing concerns, and offering guidance to enhance their experience at 42 London.
• Build strong relationships with current students, encourage peer collaboration, and facilitate group learning.
• Working closely with the IT and Pedagogy manager to assess student growth and retention.

2. Social Media and Content Management:

• Develop and implement a content strategy to showcase the 42 London experience through various social media channels.
• Manage social media accounts and create engaging posts with help of the community, including stories, blog articles, reels, and videos to highlight student achievements, workshops, events, and community milestones.
• work with volunteer students to create content that resonates with the community and strengthens the 42 London brand.
• Collaborate with the pedagogy team to foster an environment for student growth.

3. Volunteer Coordination and Support:

• Recruit and manage student volunteers to assist with content creation, event organisation, and community building activities.
• Lead and support volunteers in their content and event initiatives to ensure alignment with the overall community strategy.
• Provide guidance and mentorship to student volunteers, helping them grow their skills in social media management, event planning, and leadership.

4. Collaboration with Tech Partners and Speakers:

• Work closely with tech partners, mentors, and guest speakers to organise and promote events, workshops, and talks that enhance the educational experience for students.
• Assist in the coordination of external partnerships to bring in industry experts who can provide valuable learning opportunities for students.
• Manage the logistics of guest speaker sessions, including communication, scheduling, and promotion within the student community.

5. Reporting and Analysis:

• Track and report on community growth, social media engagement, and student satisfaction metrics.
• Gather feedback from students to continuously improve the community engagement experience and ensure that the programme is meeting their needs.
• Report on key performance indicators to the Director of Operations, offering insights and recommendations to enhance community strategy.
• Provide guidance to students who are close to dropping out and raise the flag to the pedagogy team on student retention.

Key Qualifications and Skills:

• Experience in Community Management: 1-2 years of experience in managing and growing online communities, preferably in a tech or educational environment.
• Social Media Savvy: Strong understanding of social media platforms (Instagram, Facebook, LinkedIn, etc.), with experience creating and curating engaging content for different audiences.
• Content Creation Skills: Strong ability to create, edit, and publish content, including text, images, and videos. Familiarity with tools like Canva, Google Ads, Instagram/Facebook Ads, and other content creation platforms is a plus.
• Excellent Communication Skills: Ability to write and speak clearly, creatively, and effectively. Comfortable engaging with students, faculty, and external partners.
• Event Planning Experience: Proven ability to organise and manage events (virtual and in-person), from workshops and guest speaker sessions to social events and networking opportunities.
• Collaborative Mindset: Ability to work cross-functionally with various teams, including operations, marketing, and external partners.
• Passion for Education and Community Building: A genuine interest in supporting and nurturing a dynamic student community.
• Technical Literacy: Familiarity with coding and tech concepts is a plus, though not mandatory. An eagerness to learn and support students in their tech journey is essential.
• Proactive and Self-Motivated: Ability to work independently, take initiative, and drive projects from start to finish.

Why Join 42 London?

• Innovative Environment: Be part of a forward-thinking, unique educational model that is revolutionising how tech talent is developed.
• Growth Opportunities: Work in an environment where your ideas matter and where you have the opportunity to shape the student experience at 42 London.
• Collaborative Culture: Work alongside passionate colleagues, mentors, and students who are all committed to continuous learning and growth.
• Impact: Help create lasting change in the tech industry by fostering a diverse, inclusive, and highly collaborative student community.

How to Apply:

If you’re ready to take on this exciting and impactful role, please submit your resume, a cover letter, and examples of relevant work (if available) to info@42london.com subject line: “Community & Marketing Manager”